Monday, December 29, 2014

Facebook blunder with painful annual reviews and apologizes – Techzine

The social network Facebook thought to have invented a fun action by offering an automated video in which the highlights of users were listed. In some statements inadvertently came very negative moments back. Facebook offers an apology to affected users.

Facebook offers users an overview with moments of 2014, based on what they have posted on the social network. However, there appears not to take into consideration the fact that users are not only nice things places, but also about the death of a close writing. Such cases may nevertheless be returning in the movie with the text “It was a great year. Thank you that you have been part of it.”

Although well intentioned, the films can So rather evoke negative memories. Eric Meyer for example lost his daughter to a brain tumor, nota bene on her sixth birthday. Meyer already counting on that list him that sad moment would remember and ignored it. But Facebook insisted and went fragments show the movie, often including photos of his daughter with the text “Eric, and saw your year out.” Although that statement absolutely knocked it raises no fine memory and what Eric concerned, it is not to Facebook to have to remind him that.

Meyer suggests some adjustments, such as a system that takes into account users who have not had a good year. So should the photos not be combined with texts that have a certain load, which may cause them easy these situations. Also, it would be better if users are asked whether they even like to see the overview. Do they want at a particular time does not, then there could still be asked later to be reminded of, or not.

Speaking through product manager Jonathan Gheller Facebook offers an apology for people affected by a film with a negative charge. The criticism of users will be taken for the development of any new versions.

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