A ‘free’ device that is included with a subscription is not free and should be seen as a loan, as it was last year by Minister of Finance mr Dijsselbloem decided. Now provider Tele2 has to justify.
Free phone does not exist.
The High court ruled in 2014 all of that with a subscription of a phone actually credit is purchased. In addition, Dijsselbloem indicated that here also the Act on financial supervision apply. Thus, the warning “please note that borrowing money costs money’ are listed, and also, consumers need to be informed about the interest rate that is charged on these ‘telefoonlening’.
High Council: free phone does not exist.
Dijsselbloem: phone plan with ‘free’ device, goes as a loan
If there is a loan of over € 250, so when a unit of more than eur 250 is included, there must be a means-test be done by mobile carriers.
Summons for Tele2
Pie making has been guilty of this kind of practices, so gave the High Council in 2014. It is not clear what the subscription should be paid and what the phone exactly cost. T-mobile and Vodafone have already made to answer for this, now it is Tele2′s turn.
"From everything we have seen so far are make Tele2 the crown. Instead of that the monthly fee significantly dropped after the loan for the equipment was paid off, increased they understand the monthly fee. That is really absurd.", says Stef Smith of ConsumentenClaim. If after the expiration of the Tele2 subscription is still no new device is purchased, it will eliminate the built-in discount.
According to the High Council must be consumers themselves can calculate the price for calls, sms and data, and it should be understood that it is going to purchase on installment. As providers, this does not indicate, than can a consumer, the agreement (partially) destroy. Applicable case law indicates that the purchase price of the unit must be refunded if clients are insufficiently informed about it. ConsumentenClaim now demands that its customers, the loss suffered by them fully reimbursed.
Source: ConsumentenClaim
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