If Facebook wants his personal assistant make smarter than Siri – De Morgen

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If the assistant can not cope, there are real people who can intervene

“Hey Siri, where can I eat something delicious tonight? ” Almost immediately gives the smart assistant on iPhone is a list of some restaurants. Some even state a rating. “Okay, book for two persons in the Jagershof.” Then it suddenly Siri with his mouth full of teeth. At best, you get to see a little saying full page Google results. But a reservation you have to not get caught.

Facebook will do it differently. A robot is only as helpful, finds the social network, and robots can still not alone. They need the help of man. Whether Apple’s Siri, Google Now or Microsoft Cortana is, certain nuances personal assistants will not understand some questions sometimes irreplaceable human insight.

That is exactly what M wants to do. Facebook has a complex algorithm devised which are computer assistant’ll understand elements and instantly responds. If questions are not clear, or if the assistant can not cope, there is oversee a team of real people the process. They can manually intervene and give a better answer.

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Every action that causes man to seek the answer, is meticulously recorded and taught to the robot

And then it gets really interesting: every action causes man to seek the answer, is meticulously recorded and thus taught to the robot. Ultimately the human hand to make sure that M independently in the future can solve the same kind of questions. And so Facebooks assistant must be smarter than the competition. “Find me a budget vacation in a sunny place”, “Where can I party tonight?”, “How can I arrange a driving test?”

M is a contact in Messenger, the communications app for Facebook seems to be increasingly important. You can just chat with it, just like with other friends. This makes M even more accessible than Siri and Cortana that only his voice to operate – rather embarrassing if you are near other people.

The test project will now start in the neighborhood of San Francisco, where one hundred ignorant Facebook users now can speak with M. The biggest challenge is perhaps to roll to the more than 700 million people who use Messenger today from the assistant.