“For us, the safety of our customers is most important and we do not want to disappoint our loyal customers,” said an employee of Samsung to the South Korean news agency Yonhap .
Samsung has researched the batteries that can be detonated. As already previously appeared online photos and videos. An explosion can occur during charging.
The results of the research be expected to go out this weekend or next week.
Replace
The problem could to prevent less than 0.1 percent of all devices and can be remedied by replacing the battery. According to Samsung employee wants “credible action” taken.
The Galaxy Note 7 since August 19 in 10 countries available. Presumably can be retrieved on all devices, so Samsung itself can replace the batteries.
Benefits
“We have no intention to postpone an announcement or concealing results of the investigation. The decision is made in the context of maximum benefit to the consumer. “
the smartphone deliveries were already delayed because the Samsung quality research.
review: Galaxy Note 7 with iris scanner and stylus
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