Tuesday, October 27, 2015

Most satisfied with Apple and Microsoft – Telegraaf.nl

Apple for years to enter the lists with regard to customer satisfaction. The company from Cupertino seems to be joined by Microsoft. Google need not fear the two. Users can not seem impressed with the Nexus, Nest of Chromecast

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The study Battle Of The Brands 2015 Argus Insights Since January shows that consumers are more positive to think about Microsoft. The study looked at how satisfied people are on various tech brands and the products they sell.

According to Argus Microsoft thanks the growing satisfaction with the Surface Pro 3 and the Lumia phones. “Unlike Google and Amazon, offering low-cost hardware, designed to attract more consumers to their online platforms, Microsoft has focused on providing new experiences built around solid hardware,” the researchers explain the increase.

Samsung stands with Amazon varying in location 3. According to the researchers Samsung users about their phones and tablets, but put the products around smart home and smart watches disappoint. Amazon requires users are satisfied Fire TV, but that does not apply to the Fire TV Stick.

Argus Insights say they have for the study based on an analysis of 942 000 consumer reviews and social media conversations.

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