Since January 1, attack so-called ‘unit subscriptions” under the Act on financial supervision (Wft). Most telecom providers is it possible to have a new phone to buy with a subscription, with the purchase price of the new phone partly or entirely through a single monthly payment in a “unit plan” will be refunded. Since January 1 of this year, such unit subscriptions seen as a credit or loan which under this Act fall.
By 1 may of this year to all the device subscriptions, that from that moment on, be applied for be registered at the BkR in Tiel as a loan. Also providers of unit subscriptions a kredietcheck do whether the customer is creditworthy.
Complex process
Because the Wft is now also available for unit subscriptions will apply, the whole process that customers must go through to a phone to be able to combine with a subscription is very complex. This is Coolblue in her own words-afraid not more the service level they can deliver that of her customers are accustomed to. For that reason Coolblue decided to completely stop the sale of subscriptions and to focus on the sale of loose phones and smartphones.
By February 1, no subscriptions more at Coolblue
Until February 1, is for customers of Cooblue possible via Coolblue a subscription to combine with the purchase of a new smartphone. From 1 February to disappear this option. Customers who in the recent time a subscription had been concluded at Coolblue can for service and support, of course, always in the shop.
“Through all of this complexity from the organization to pick up, we can see the scalability of Coolblue in one fell swoop significantly increase. This decision does not change our ambititie to become number one within the telecom market. We see a lot of opportunities in value propositions that are closer to the core of our business and what we customers really happy.” thus Coolblue in a statement.
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